Author: James Z. Carpio
She looked forlorn. “I didn’t get the job.” My friend said almost breaking into tears. “They hired someone else who is friends with the manager.” She continued. The opportunity was promising: to work in the country’s number one fast food company. Apparently, she had a lot to lose. She has five children, she is in her late thirties, to be simply put she needed the job. I could only commiserate with her and told her, “God knows what’s best, and there are more chances.” She sighed and nodded.
Days have passed and we had the chance to catch up again. And she told me a bit of good news that there would be another interview in the same corporation.
Having worked at the Human Resources Department of Accenture, I know a thing or two about the hiring process. She told me that officially it was going to be her third; the first one she had backed out which was a long time ago, the second (the failed one), and this one would be the latest.
I gave her detailed instructions on how she should present herself. I suggested to her to report in business attire. I added she should look well presentable, hair tied in a bun, a dash of perfume and other things so that she would appear well-kempt. Furthermore, I told her she should look organized so it would be nice to bring with her a nice bag and a crisp envelope for her credentials.
Look the interviewer in the eyes and look away after a few moments. Eye contact is a plus but without overdoing it of course. Answer the questions from your heart and elaborate on your character, skills and smile.
The other Sunday when she saw me she was beaming. She said, “What a great blessing, I got the job!” She was all smiles and told me, “thank you for coaching me, I followed everything” She basically dotted the i’s and crossed the t’s. I was glad and gave her a thorough discussion on how to keep the job and make it into a career. Last Tuesday was her first day of training, the rest of the days are the fulfillment of her dreams. Hers is a success story.
My nephew from Chicago gave an observation that mostly young people work at the customer service industry in the Philippines. However, in this city age is not a factor: dreams do come true because chances are given to people who are even beyond the age bracket for hiring. This is done in other countries, at least to the places I’ve been able to visit, my observations that left profound impressions in my mind. At a fast food chain in Kuala Lumpur, I remember the one who jotted down my orders was a middle-aged woman and same with a restaurant in Frankfurt, the maintenance officer was a middle-aged woman as well. I have seen matured people working in frontline jobs everywhere.
Generally, if we would examine demographic statistics young people comprise the workforce here in the Philippines. It is seldom that you see senior people working in the private sector. You see them only after having climbed up the corporate ladder and have had a long tenure in both government and private companies. Entry level positions are given to the young people.
Experienced and matured people are able-bodied individuals who can handle those jobs with equal effect. It is good news to learn that here in Naga City doors have opened for late bloomers. This is a wonderful opportunity that had come into fruition: which is an equal chance for all the unemployed regardless of age. Productivity will be evenly distributed across people with marketable skills and talents. A positive change that is in this case free for all.
Naga is a city for all dreamers and she makes each dream come true one at a time which on a larger scale is a massive force to bring about progress and prosperity. Here’s to a bright future to all of us. Keep those good dreams alive here in the city of dreams. Be ready and with fingers crossed, yours may be the next one to be fulfilled.